Feed Content Feed: Student Life News Student Life Podcast Distance Learning Podcast Baseball News Share the Wealth Lecture Series Library Instruction Podcast IT News International Student Organization Announcements Gig Harbor Campus News Distance Learning News Women's Volleyball News Food Service Menus Men's Soccer News Women's Soccer News Men's Basketball News Women's Basketball News General Athletics News TCC IT Notifications and Alerts Campus Network Disruption Update Posted: 12/20/2017 12:17:00 AM Hello, We believe we have isolated the cause of the network difficulties and are now working toward full restoration. As we continue our efforts you may experience continuing intermittent disruption to a variety of campus network services. At this time it is not necessary to remove Buildings 12 and 1 from the campus network as was indicated in a previous message. Here are alternate methods to access ctcLink, Canvas, and O365 services: Here is the direct link for ctcLink: https://ptprd.ctclink.us/psp/ptprd/?cmd=login Here is the Direct link for Canvas: https://tacomacc.instructure.com/login/canvas Here is the direct link for O365: https://outlook.office365.com Thank you for your patience while we work to a resolution. Office 365 Outlook Error COMPLETED: ctcLink Downtime: May 7 & May 8 - 11 Coming Soon: Multi Factor Authentication (MFA) for Faculty/Staff Planned IT Maintenance – Midnight Saturday, May 2nd through Noon Sunday, May 3rd Coming Soon: Multi Factor Authentication (MFA) for Faculty/Staff Zoom Security IT and eLearning support Planned IT Outage – Sunday, March 22nd 7:30 AM - 2 PM Resources for Remote Workers Tech Tip: Forwarding Mitel Phones to an External Number March 12 5pm ctcLink Campus Solutions Downtime Tech Tip: Office 365 on Personal Devices COMPLETE: ctcLink Downtime: Friday, March 6, 5:00 pm – Monday, March 9, 8:00 am REMINDER: ctcLink Downtime: Friday, March 6, 5:00 pm – Monday, March 9, 8:00 am Resolved: ctcLink Outage ctcLink Downtime: Friday, March 6, 5:00 pm – Monday, March 9, 8:00 am Enable Staff/Instructor Password Reset Through O365 Email Phishing Attempts Planned IT Maintenance – Sunday, March 1st Support for Campus Copiers / MFDs (Multi-Function Devices) Enable Staff/Instructor Password Reset Through O365 Potential Intermittent IT Service Outage During Power Cutover Phishing: Coronavirus Emails Trick Recipients Deployment of a New Antivirus Phishing Emails Tech Tip: Do you think you can spot a hacker's phishing email? Jan 25 ctcLink Campus Solutions Downtime Error Message on Instructional Computers TCC Portal Update - Dec. 13, 2019 Launch of the New TCC Portal Today ctcLink HR Pillar Production Maintenance - Sat Dec 14 Update: IT Services IT Services and Building 18 Update: OneDrive and O365 Group Files OneDrive and O365 Groups TCC Tech Tip: USB Drive Safety Email Phishing Attempts ctcLink Help After the Upgrade Continuing Email Phishing Attempts Email Phishing Attempts Human Capital Management Pillar Update ctcLink Mobile Maintenance ctcLink scheduled maintenance - All Pillars - Saturday, August 24, 2019 Hello TITAN Public Wi-Fi! Wi-Fi Improvements at TCC! Wi-Fi Improvements at TCC! Reminder of Email and Computer Safety Phishing Emails Requests for Instructional Software Installation ctcLink Scheduled Maintenance Saturday June 1st TCC Tech Tip: The benefits and bonuses of using OneDrive ctcLink Finance Unavailable - Sat May 4, 7am-1pm New Faculty and Staff Email/Portal Password Expiration Policy ctcLink Human Capital Management – Scheduled Maintenance - Sat April 13, 7am-1pm Power Outage Update Campus Wireless Reminder: Former Student Computer/Email Accounts ctcLink Production Environment – Scheduled Maintenance - Sat March 9, 7am-1pm Former Student Computer/Email Accounts Incoming External Email Delivery ctcLink Production Environment – Scheduled Maintenance IT Services Update: Power Outage Telephone Service Disruption ctcLink HCM Downtime Saturday Dec 29 7am - noon iPad, iPhones Password Notification December 27th: New Login Page for myTCC Portal Coming! Phone and voicemail scam attempts Restored - TCC IT Services Resolved - IT System Maintenance – Thurs Nov 29th – 4:30 a.m. - 7 a.m. ctcLink Campus Solutions Unavailable - Sat Dec 1 7AM - Noon Upcoming IT System Maintenance – Thurs Nov 29th – 4:30 a.m. - 7 a.m. Computer and account security enhancements ctcLink Finance Unavailable - Sat Nov 17 7am-3pm Phishing attempt (View Document) Phishing attempt (View Document) Computer moves and our network Computer and account security enhancements iPads, iPhones Password Notification Important maintenance (and security) of College PC's Continuing Phishing attempts Windows 10 - continuous improvement Windows 10 and Office 2016 Viewing the TCC Student Challenge TCC Tech Tip: O365 for your home PC, Mac, or mobile device Maintaining College PC's Some Basic How To's of Windows 10 Windows 10 and Office 2016 ctcLink Campus Solutions System Maintenance – Saturday September 8th – 7 a.m. to 1 p.m. Email Phishing Attempts Email delay (resolved) ctcLink Outage - Sunday, July 29th 6am - 10am Webserver Faculty Pages UPDATE - IT Service Disruption IT Service Disruption Having trouble with ctcLink or registration? We're here to help. Tech Tip on Mass Emails and BCC Tip for ctcLink Issues ctcLink Campus Solutions (CS) Clean up After ctcLink Downtime RESOLVED - Portal Issue - 6/11/2018 Starting June 8th 5pm - Temporary Downtime Scheduled for ctcLink IT MAINTENANCE COMPLETE – Tues May 29th – 7 a.m. to noon FINAL REMINDER -- Upcoming IT System Maintenance – Tues May 29th – 7 a.m. to noon Email Phishing Attempts Network Interruption at 11:30 AM REMINDER -- Upcoming IT System Maintenance – Tues May 29th – 7 a.m. to noon New Extended Hours for IT Department TCC Tech Tip: Want to change your email/portal password when off-campus? ctcLink Finance (FSCM) Pillar Issue Down time to the Human Capital Management (HCM) Pillar Upcoming IT System Maintenance – Tues May 29th – 7 a.m. to noon TCC Tech Tip: Want to change your email/portal password when off-campus? Upcoming IT System Maintenance - Tues May 29th ctcLink Campus Solutions Downtime April 13-14 ctcLink Campus Solutions Downtime April 13-14 New Loaner Equipment from the IT Department Reminder: Installation of Mitel/ShoreTel Connect (formerly ShoreTel Communicator) Installation of Mitel/ShoreTel Connect (formerly ShoreTel Communicator) Upgrade to the telephone system Upgrade to the Finance Pillar March CANCELED Update to the Mitel/ShoreTel Upgrade to the phone system Wireless Network Update Campus Wireless Disruption Campus Wireless Disruption Campus Network Disruption 1/28/2018 TCC Tech Tip: 5 Email Security Tips TCC Tech Tip: O365 for your home PC, Mac, or mobile device Campus Network Disruption Update Campus Network Disruption 1/2/2018 Snowflake in your CPU? Need IT Help? Campus Network Disruption Update Campus Network Disruption Update (ctcLink) HCM downtime for upgrade Campus Network - phones, bldg. 15 and bldg. 16 ctclink downtime Friday and Saturday (Dec 1st and 2nd) Thursday, November 16 - IT Services Update IT Services Update Restoring Network Services 9:15am 11/15/2017 Continuing Power Outage Service Restoration Efforts Power Outage Service Restoration Efforts Nov 13th, 2017 Power Outage -- IT Services Restored ctcLink Maintenance Weekend of November 18-19th TCC Tech Tip: Email Safety ctcLink Campus Solutions downtime 7pm Fri to 5pm Sat TCC Tech Tip: Subscribing to Messages in O365 Groups Multimedia Classrooms Computer Cleanup Resolved - ctcLink Campus Solutions Errors ctcLink Campus Solutions Errors ctcLink Campus Solutions Downtime Student Username/Email Changes 9/12/2017 Intermittent Email Access Disruption - Fri Sept 8 6:30AM to 11AM Campus IT Systems Maintenance - Fri Aug 25 7AM-9:30AM ctcLink Error Message 10-Digit Dialing Changes Campus Network Disruptions Reminder - Campus Network Services Interruptions - Fri July 21 to Sun July 23 Student Username/Email Changes New TCC IT Help Desk Support Site Campus Network Services Interruptions - Fri July 21 to Sun July 23 Information Technology Support Phishing Attempts / Scams
