Receptionist: Hello, Tacoma Pediatrics Clinic?

Galina: Hi, I would like to make an appointment with Dr. McDoyle.

R: Ok, let me get the appointment book.  One moment. Ok, I could do a 2:40 tomorrow, or I can either do morning or afternoon on Wednesday.

G: How about Friday the 28th?

R: Ok, she's available starting at 2.

G: 2 pm is fine.

R: Ok, and the last name?

G: My last name is Ostapenko. O-S-T-A-P-E-N-K-O.

R: First name?

G: My first name is Galina. G-A-L-I-N-A.

R: And your child's name?

G: Ivan. I-V-A-N.

R: Phone #?

G: My phone number is 253-862-5941.

R: And what's Ivan coming in for?

G: He has a cough.

R: Ok. We'll see you at 2 on the 28^th.

G: Thank you.

R: Mm-hmm, bye.