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Tip for ctcLink Issues

Posted: 6/18/2018 3:47:00 PM

If you are having issues within ctcLink, we have found following the below directions have alleviated some of the problems.

 

Now that the migration of ctcLink has been completed, SBCTC is strongly advising that you clear the cookies and the cache of your browser, close out of all browser pages and open it up again fresh. This is cleaning up any cookies that are pointing to an incorrect location.

 

Here is a guide on how to clear the cookies and the cache of the most popular browsers:

https://tacomacc.teamdynamix.com/TDClient/KB/ArticleDet?ID=40092