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New Extended Hours for IT Department

Posted: 5/18/2018 10:56:00 AM

Subject:  New Extended Hours for IT Department

 

When:  IT will now be open until 6 PM Monday – Friday

 

What:   In response to a recent survey sent by the IT Department we have expanded our hours until 6pm Monday - Friday.  The office door will be locked but you can knock and someone will come and let you in.  You can call the IT Helpline at 253-460-4357 for select technical support.  Please call the Multimedia Helpline at 253-460-4335 for assistance in our classrooms.  If the evening staff are unable to resolve specific issues, they will create a support ticket, and the request will be addressed as soon as possible.  We will record utilization during the upcoming weeks to ensure this is the best use of our personnel and resources in service of our campus community.