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(ctcLink) HCM downtime for upgrade

Posted: 12/20/2017 7:59:00 AM

Hello,

 Please see the following announcement regarding an upcoming upgrade to ctcLink on Dec 22nd and Dec 23rd.

Thank you!

SBCTC will be applying an upgrade to the PeopleSoft/ctcLink Human Capital Management (HCM) modules December 22-23, 2017. 

  1. Only the Human Capital Management (HCM) modules will be affected; they will be unavailable for users at or after 7 pm on 12/22 and back up by 10 pm on 12/23.
  2. Colleges will be notified regarding upcoming User Acceptance Testing.
  3. ctcLink support staff will perform a confidence test following the upgrade and a ctcLink alert will go out once the HCM pillar is back up and available.  
  4. The upgrade is for HCM Image 24; ctcLink support staff will distribute details on what is covered in the upgrade to key campus personnel.