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SMG 101 Essential Supervisory Skills (3)

This course will provide participants with an overview of critical management and supervisory behaviors and strategies. Course content will include a review of the traditional "command and control" approach to managing people and the more current methodology: shared governance or participatory management. The intent is to enhance supervisory skills to improve supervisory effectiveness, strengthen interpersonal workplace relationships, and improve organizational climate and productivity. This course will also review the various roles, responsibilities, and challenges facing first-line supervisors in today's changing workplace environment.

Prerequisite: Instructor permission.