Networking and Convergence Technologies

Program Chair

Jeanette Smith-Perrone
253.566.5292 jsmith-perrone@tacomacc.edu

TCC’s Networking and Convergence Technologies program prepares students for careers in network administration and technical support of both traditional and wireless networks. A series of technical and non-technical core courses provide fundamental computer and system concepts along with related business, office, and communication skills. Advanced course work includes training in PC hardware and operating systems, Windows servers, networking, routing, and security and wireless networking. Students can prepare for industry certifications such as A+, and Network+ in a hands-on lecture and laboratory environment.

PROGRAM LEARNING OUTCOMES

Upon successful completion of the course requirements for the AAS degree in Networking and Convergence Technologies, students will:

Demonstrate effective verbal and written communication skills necessary in information technology.
Exemplify professional and ethical behaviors required to perform effectively as an information technology team member within an organization.
Implement critical thinking skills to provide sound solutions for information technology issues.
Plan to take responsibility for own lifelong learning including anticipation and adaptation to ever-changing business and technology environments.
Demonstrate an integrated, comprehensive proficiency in the content area of information technology; interpolate this knowledge to the real world.

PROGRAM ADMISSION REQUIREMENTS

To enter the program students must meet the following requirements:

Assessment above MATH 075 or completion of MATH 075 with a ‘C’ or higher
Assessment at college-level English or completion of ENGL/ 095 with a ‘C’ or higher
Completion of CU 100 and CU 101 with a ‘C’ or higher or instructor permission

ACADEMIC PERFORMANCE REQUIREMENTS

All program coursework must be completed with ‘C’ grades or higher to qualify for any certificates or degrees. Networking & Convergence Technologies program certificates can be earned as stand-alone certificates or they can be applied to the AAS degree requirements.

Help Desk Certificate

(19 credits)

Prepares students to perform fundamental PC support tasks and to hold entry-level jobs as help desk technicians. Students are encouraged to take the A+ certification exam upon certificate completion.

CU 108	Outlook	2
CU 105	Word I, Excel I	5
IT 102	Microcomputer Fundamentals	5
IT 110	Operating Systems I	5
IT 112	Help Desk Operations	2

Technical Support Certificate

(20 additional credits = total 39 credits)

Builds on basic PC support and networking skills and experience to develop more advanced networking skills. Students are encouraged to take the Network+ certification exam upon certificate completion.

Students must complete the Help Desk certificate or have equivalent work experience as determined by the program chair before completing this certificate.

IT 210	Operating Systems II	5
IT 260	Client/Server Technology - LANs	5
IT 261	Administration of Networks	5
IT 262	Technical Support of Windows Networks	5

Network Administration and Support Certificate

(15 additional credits = total 54 credits)

Prepares students to perform entry-level network administration tasks on both local and wide area networks.

Students must complete the Technical Support certificate or have equivalent work experience as determined by the program chair before completing this certificate.

IT 270	Service and Support Fundamentals	5
IT 271	Internetworking	5
IT 280	Advanced Networking Technologies	5

Associate of Applied Sciences Degree

(39 additional credits = total 93 credits)

The Associate in Applied Sciences degree includes additional course work in wireless networking, security, business, project management, and general education. Students are also required to complete internships. Students who complete the AAS degree will be prepared for more advanced supervisory positions after obtaining requisite field experience.

Students must complete the the Network Administration and Support certificate before completing the Networking and Convergence Technologies AAS degree.

Students who need transfer level math should take MATH& 107.

ENGL& 101 and CMST& 101 are transfer level classes.

BUS 102	Customer Service	2
BUS 110	Business Math	5
BUS 164	Leadership and Human Relations	5
BUS 280	Career Readiness Skills	2
CMST& 101	Introduction to Communication	5
ENGL& 101	English Composition I	5
IT 247	IT Project Management	5
IT 274	Network Security Fundamentals	5
IT 277	Data Storage Security & Management	5
OPTIONAL IT 290	Work Internship	5

ADDITIONAL CERTIFICATE OPTION

e-HIM Certificate

(43 credits)

In collaboration with the Networking and Convergence Technologies program,TCC’s Health Information Management program offers an e-HIM (electronic-Health Information Management) certificate.

The health information management (HIM) field employs accredited professionals who are responsible for the organization and safe-keeping of a patient’s health information. Until recently, HIM professionals were primarily concerned with paper documents, but information is now generated, stored, and accessed electronically. This certificate complements the Registered Health Information Technician (RHIT) and Registered Health Information Administrator (RHIA) credentials that allow HIM professionals to participate on health information management IT teams to electronically develop and/or manage health information.

PROGRAM ADMISSION REQUIREMENTS

Students must complete CU 100, Introduction to Windows and World Wide Web (2 credits), and CU 101, Web-Enabled Learning & Communication (2 credits), with a ‘C’ grade or higher.

BUS 102 (or HIM 242)	Customer Service	2
CU 105	Word I, Excel I	5
CU 108	Outlook	2
CU 110	Access I	2
CU 203	Excel II	3
CU 210	Access II	3
HIM 125	Health Data Structure, Content and Standards	5
HIM 130	Medical Terminology I	3
HIM 175	Clinical Classification Systems	3
HIM 215	Information and Communication Technologies	3
IT 230	Introduction to Project Management	2
IT 245	Data Modeling	2
IT 248	Database Implementation	3
IT 274	Network Security Fundamentals	5

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