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FAQ

Overview

Basics

Getting Started

 


TCC's Hours of Operation

Monday-thursday 8 a.m.-6 p.m.
Friday 8 a.m.-5 p.m.

What is Netiquette?

"Netiquette" is short for "network etiquette". It is basically a set of guidelines for proper Internet behavior. Just as in a classroom, we must all be mindful of our manners in the online environment. A great site to check out for these guidelines is: http://www.albion.com/netiquette/

Campus Computer Labs

Students registered in credit courses may use the Tacoma Community College student computer lab. Computer lab information is available at Information Commons or 253.566.5157.

Running Start Students

Running Start students may take any of the college's online classes. Online classes are treated no differently than any other of the college's courses. Students do need to verify with their advisor that the course(s) they are taking will fit their educational goals, just as they would with any other TCC course. Not all courses fit all programs or transfer to all schools.

Time Investment

Instructors and students alike say that online courses take as much or more time than regular on-site classes. For a 5-credit class, students should expect to spend 10 to 15 hours each week on the course.

Financial Aid

Financial aid is available to eligible student for online classes. Students who have been awarded Financial Aid, (see the Financial Aid channel in myTCC for how to apply), will automatically have their tuition and fees paid out of their quarterly awards. Online class students receiving financial aid are required to verify attendance by logging into their classrooms as soon as possible and posting their biographic information. Students must pick up financial aid checks in person on the main TCC campus.

Online students may direct questions to the Financial Aid Office by sending email to the following address kmatison@tacomacc.edu.

Are these classes transferable?

Online classes transfer to universities in the same way as other Tacoma Community College courses. Be sure to see your advisor if you have any questions about the transferability of specific courses.

Can I complete a degree online?

Currently, TCC offers courses leading to an Associate in Arts and sciences degrees with the exception of lab science, and physical education activity courses. Student wishing to complete these courses online should consult with the online advisor before enrolling in these courses at other campuses.

Tacoma Community College currently has one full online program, Health Information Management. This program leads to an Associate of Applied Sciences Degree as well as a Certificate of Completion from the program.  Successful graduates are eligible to write the national certification exam for Health Information Technicians sponsored by the American Health Information Management Association (AHIMA).

Are online classes as good as regular courses?

Most online class instructors are enthusiastic about education and their subject area. This enthusiasm seems to be woven into the courses they develop. Most online class developers are experienced teachers who become excited about new ways of presenting the subject matter they are interested in.

Most distance classes are scrutinized more closely than traditional classes, simply because people have reservations about new ways of doing things. These online classes go through the same rigorous curriculum review that traditional classes go through.

All of the distance classes at TCC and WAOL Canvas have been examined carefully to make sure they are comparable to regular classes.

Three people, an initiator or lead developer and two or more consultants, usually from other colleges, develop each Washington Online course. If anything, most online classes are tougher in their requirements because the instructors and the various colleges don't want to be seen as being lenient in terms of content and requirements.

Some online classes incorporate even more interactivity than traditional courses do through chat sessions, threaded discussions, and email. Some students feel they had more interactions with classmates in distance courses than they did in their traditional classes.

Most agree quality is as carefully or more carefully monitored as it is in traditional classes, but whether a distance class is better for you, only you can decide. You might want to try a self-assessment to see if you would be a good prospect for a distance class.

How do online class students take tests?

In most cases, online class instructors include a final exam or paper as part of the course. If your instructor requires you to take a final exam or any other test outside of the online class format, you can make arrangements to take the test on the TCC campus. Please follow the directions given to you by your instructor for making appointment arrangements or contact eLearning for help.

What should I do first?

Your first step in enrolling at TCC is to complete the application for admissions to the College. The following enrollment steps will guide you through the admissions and enrollment process.

How do I register?

Before you can register for classes at Tacoma Community College you must first be admitted, take the entry skills assessment test, and complete new student orientation. For more information on this process, check out the TCC enrollment steps.

Your next step will be advising and registration. You can schedule an advising appointment with the online advisor by email at online@tacomacc.edu or phone 253.460.3812. If at any time you have questions or concerns with registering or getting advice, please don’t hesitate to contact the Online Advisor.

I am registered, now what do I do?

Once you have registered for an online course you need to pay your tuition, and purchase textbooks.

If you are enrolled in a TCC Canvas course you will be able to login through the student portal the day after you register. You can find instructions here.

If you have enrolled in a Washington Online course. You can visit the WAOL Canvas website. **Note** textbooks take at least one week to arrive.

Students in Web Enhanced classes will receive course information on their first day of class.

How do I purchase materials?

Students enrolling in WAOL Canvas classes purchase textbooks and materials from the WAOL Canvas Online Bookstore or via other online book vendors. Some WAOL Canvas textbooks may also be purchased at the TCC bookstore.

Students enrolled in TCC Canvas courses, textbook publisher courses, hybrid online or web enhanced courses, can purchase books from the TCC Online Bookstore on campus, or via other online book vendors.

How do I contact the instructor?

Instructor contact information will be listed in your course syllabus. You can also check TCC's online directory to find instructor contact information or on the WAOL Canvas web pages, for that course.They can generally be reached via phone or email.

How do I drop a course?

You will need to complete an Add/Drop form available at the Enrollment Services office in Bldg. 7. See the academic calendar for information concerning refund deadlines.

After the last day to drop with no signature required, students must email their instructor of their intent to withdraw and bring a copy of that email to Enrollment Services in Bldg. 7. If a student is not able to physically come to campus during the Add/Drop period, he/she can email the instructor with a copy to the online adviser, at online@tacomacc.edu, who will process a Drop/Add form and submit it to Registration/Records. In this instance, we encourage the student to notify the instructor of the withdrawal by email. After the last drop date, students must email their instructors to ensure a grade of “W” is entered on the instructor’s grade sheet.

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